How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Nathan Your Own Question
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 25441
Experience:  Managing Director at Pollinate Group LLC
Type Your Consumer Electronics Question Here...
Nathan is online now
A new question is answered every 9 seconds

I bought my safe 20 years ago and I love it keeping

Customer Question

I bought my safe 20 years ago and I love it for safe keeping of my papers. I locked it ab 2 years ago and I have the combination but I cant get it to open now. The number on the front is 6380 , would you mind telling me which direction to turn it. I am 77 years old and I have forgotten. My email is *********@*****.***
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Nathan replied 1 year ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. You normally do the first digit clockwise, then the other to the left, and then to the right again. Step by step: A. Start the dial at zero. B. Turn the dial to the left. Make sure ZERO passes the pointer at least THREE times. Then stop at the first number of your combination. C. Turn the dial to the right. Stop the SECOND time you reach the second number of your combination. D. Turn the dial to the left. Stop the FIRST time the pointer reaches the third number of your combination.