How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 11195
Experience:  8+ years of professional experience
Type Your Consumer Electronics Question Here...
Russell H. is online now
A new question is answered every 9 seconds

I have an Elsafe 700S Supreme model that I locked by mistake

Customer Question

I have an Elsafe 700S Supreme model that I locked by mistake
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Computer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: I think I pressed the reset button by mistake.. Forgot to press lock instead. Door would not close. I panicked and hit the wrong digits
JA: Anything else I can tell the Computer Technician before I connect you two?
Customer: not really
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and connect you two.
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Russell H. replied 1 year ago.
Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question. Is the safe locked but with the door open?Then enter the correct code to open it again.If you pressed RESET then that means you need to re-start entering the combination, I think. But if you held down RESET while the door was open, you may have reset the combination to a default, such as0000or1111or the like.