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Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 36526
Experience:  Over 20 years fixing Electronically devices
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My Edge 510 is not working properly since there was an update.

Customer Question

My Edge 510 is not working properly since there was an update. It seems to have been reset and it won't sync with garmin express. It says that it cant send several items to my device dut to a sync error. The items include:
User settings (transferr error)
HEart rate (transfer error)
SPORTS (transfer error)
SPORTS(transfer error)
personal information (transfer error)
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.This is usually an issue with the Firmware, so I would first like you to do this please.Remove the charger from the unit and hold the power button to off for 35 seconds.Release, then connect the charger and try to turn on the Edge and use it.Let me know the results pleaseThank you
Customer: replied 1 year ago.
that did nothing
Expert:  Richard replied 1 year ago.
It is still giving the transfer errors?