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Michael, Librarian
Category: Consumer Electronics
Satisfied Customers: 3181
Experience:  20+ years as information professional
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I can't remember my PIN number box and my wife has the

Customer Question

I can't remember my PIN number for my box and my wife has the keys
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Michael replied 1 year ago.
Looking over the instruction that I have provided in the link below, your best bet would be to clear the PIN and work with the factory reset code which is 1-2-3-4. You can then clear the memory and enter in a new code to use your safe again.Instructions to clear the memory can be found here on page 4: