How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask JA Engineer Your Own Question
JA Engineer
JA Engineer, Engineer
Category: Consumer Electronics
Satisfied Customers: 444
Experience:  Broadcast Engineer for over 7 years.
Type Your Consumer Electronics Question Here...
JA Engineer is online now
A new question is answered every 9 seconds

I have a Premier Massage Chair Model PHP 2027 air message

Customer Question

I have a Premier Massage Chair Model PHP 2027 air message chair S# ***** This has been a wonderful chair. Parts in the back started making strange noises. Motor in feet and back works fine. When I took the rear cover off I found a set screw. Back has quit verticle movement now. Trying to find a service tech that can repair this chair. I miss it a lot. ***** *****(###) ###-####
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  JA Engineer replied 1 year ago.

Hello Jim.

I have located the website for Premier Products from where you can get instructions to get your PHP 2027 repaired. Click here to go to the page and click on your model number. Enter your password ***** the page that opens. If you do not have a password, then you have to contact Premier using the information on this page: Premier Contact. Fill out the form and tell them exactly what the problem is. They will take it from there.