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Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 17907
Experience:  Over 16 years of experience installing and repairing electronics.
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I need a remote set up code Logitech z5500 with my,finity

Customer Question

I need a remote set up code for my Logitech z5500 with my,finity xr11 remote. I know there is one because the peel app on my smartphone controls the Logitech perfectly
Submitted: 1 year ago.
Category: Consumer Electronics
Customer: replied 1 year ago.
I meant xfinity xr11 voice remote. I can't understand why the peel app on my stupid smartphone controls my Logitech z5500 and the advanced xr11 voice remote won't. I just need a code from Logitech. I know they have them because a friend puff mine ordered a new Logitech infra red remote for his z5500 and they sent him a code to start it up. He has since forgotten it.
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Pete replied 1 year ago.

Hi there,

Customer: replied 1 year ago.
I will call what is your number
Expert:  Pete replied 1 year ago.

Some remotes will work the the Z5500 and others will not.

Unfortunately there is no code available for the older XR11 remote.

Let me know if I can be of any further assistance.


Customer: replied 1 year ago.
The xr11 is xfiniy's newest voice powered remote
Customer: replied 1 year ago.
Why does the peel remote app on my smartphone work it? There must be a code available for that app to work the z5500
Expert:  Pete replied 1 year ago.

It would be good if there was a code available, but for some reason Logitech have decided not to include one.

They can only include a limited number of codes, and will include what they think are the most popular.

Expert:  Pete replied 1 year ago.

The app is entirely different from a traditional remote, and the app can also be updated whilst the remote cannot.