Electronics Repair Questions? Ask an Electronics Technician
Hi there James and welcome
They can get a little stuck when some grime gets built up on the guide where the tray slides in.
Can you give it a hit to try and force it through. Use moderate force, you wont break it, and it should get it to go in correctly. If you can, then it will after this slide in and out normally again.
Let me know please how you go.