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Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 36865
Experience:  Over 20 years fixing Electronically devices
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Paper tray insert stops about 3 inches from fully engaged

Customer Question

paper tray insert stops about 3 inches from fully engaged
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Richard replied 1 year ago.

Hi there James and welcome

They can get a little stuck when some grime gets built up on the guide where the tray slides in.

Can you give it a hit to try and force it through. Use moderate force, you wont break it, and it should get it to go in correctly. If you can, then it will after this slide in and out normally again.

Let me know please how you go.