Electronics Repair Questions? Ask an Electronics Technician
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Ed, which model Kindle do you have? If you are not sure, look on the back for a model number in very small print, likely starting with a "D".
Let me know.
Ok, we can try and figure it out. I assume that this is a Kindle with an "E-Ink" screen i.e. Black and White. In other words, it is not a Kindle Fire with a color screen??
Ed, I'm trying to accept your phone call offer but apparently there is a payment issue. That is unfortunately, out of my hands. I'll try again in a few minutes.
Ed, I'm sorry. Has someone from Just Answer billing contacted you yet?