How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 18124
Experience:  Over 16 years of experience installing and repairing electronics.
Type Your Consumer Electronics Question Here...
Pete is online now
A new question is answered every 9 seconds

My sound has quit working and i can't figure out how to

Customer Question

my sound has quit working and i can't figure out how to fix.can you help?
well,it's a generic brand that keizer computer's running windows 7.the sound did work for a long time .then quit one day.i don't really know what to do .
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Pete replied 1 year ago.

Hi there,

First, if you have external speakers connected, try connecting different speakers or headphones, and let me know if you can hear anything. If you cannot then it is unlikely to be a hardware fault and more likely to be a software issue.

Let me know if you need remote assistance with this...

Expert:  Pete replied 1 year ago.

Hi, just checking in on your question. How did things work out for you?