Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

Consumer Electronics

Can't get remote to pair

Customer Question
Can't get remote to pair
Submitted: 1 year ago.Category: Consumer Electronics
Ask Your Own Consumer Electronics Question
Answered in 5 minutes by:
3/18/2016
Electronics Technician: Aric, Technician replied 1 year ago
Aric
Aric, Technician
Category: Consumer Electronics
Satisfied Customers: 45,745
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

Hello, What remote is it you're looking to pair? Please reply with the Brand and Model.

Ask Your Own Consumer Electronics Question
Customer reply replied 1 year ago
JVC DM85UXR
stock remote - Just get pairing failed
Customer reply replied 1 year ago
I can call if you like
Electronics Technician: Aric, Technician replied 1 year ago

Okay, offhand your remote control shows that it has an IR emitter- which means it's Infra-Red based. Pairing occurs with BlueTooth devices. So are you saying the original remote won't work, or please elaborate?

Ask Your Own Consumer Electronics Question
Customer reply replied 1 year ago
original remote won't work,
IR is working
Electronics Technician: Aric, Technician replied 1 year ago

My bad I see that the remote is both IR-based and BueTooth.

Ask Your Own Consumer Electronics Question
Electronics Technician: Aric, Technician replied 1 year ago

Okay was the remote working before and then stopped, or is this the first time setup of the TV?

Ask Your Own Consumer Electronics Question
Customer reply replied 1 year ago
Upon startup it takes you to the setup screen, Can't get past it
Customer reply replied 1 year ago
Tried reseting tv
Customer reply replied 1 year ago
unplug TV then hold its power button in for about 30 seconds
Customer reply replied 1 year ago
really Aric, I tried this so I didn't have to wait 24 hrs
Customer reply replied 1 year ago
first time setup
Electronics Technician: Richard, Customer Service replied 1 year ago
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 40,863
Experience: Over 20 years fixing Electronically devices
Verified

Hi there and welcome

To be sure, can you replace the batteries in the remote and then try to pair it

tell me if it then works please.

Ask Your Own Consumer Electronics Question
Customer reply replied 1 year ago
Richard, the batteries are fine and I have checked that the IR is working well
Customer reply replied 1 year ago
There must be a way to get around the start up screen. I am sure it requires a trick of some sort
Customer reply replied 1 year ago
Don't really care about the stock remote as we will likely not use it anyway
Electronics Technician: Richard, Customer Service replied 1 year ago

ok, on the remote hold the Dash and return buttons for 3 seconds.

Does this pair it?

Ask Your Own Consumer Electronics Question
Customer reply replied 1 year ago
Richard, I don't want to be short here, but the answers I am getting so far are not even close to what I need. I am a fairly smart guy and all the basic stuff has been tried. I need someone who knows how to get past this start up screen somehow. If you are unable to help me here please don't take this personal. But the responses I have gotten here so far seem to be assuming your dealing with a dumbass
Electronics Technician: Richard, Customer Service replied 1 year ago

No problem, I will opt out of working with you further.

All the best.

Ask Your Own Consumer Electronics Question
Ask Richard Your Own Question
Richard
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 40,863
40,863 Satisfied Customers
Experience: Over 20 years fixing Electronically devices

Richard is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Engineer and electronic enthusiast for more than 12 years.

227 satisfied customers

I am here to help you!

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Louie

Louie

Technician

4,540 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Russell H.

Russell H.

Service Tech

4,358 satisfied customers

8+ years of professional experience

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Greg A.

Greg A.

Engineer

1,281 satisfied customers

Engineer / Consultant

Martin

Martin

Engineer

1,244 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
I am trying to pair my headset with a bluetooth able stereo
I am trying to pair my headset with a bluetooth able stereo system and having no luck. can you tell me what I am doing wrong? … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have a Sony Bluetooth Wireless headset MDR-ZX220BT and I
I have a Sony Bluetooth Wireless headset MDR-ZX220BT and I have connect it to a Sony Multi Chanel ReceiverSTR-DN1080. I can't get the volumn … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have rather new phones Panasonic with bluetooth. I had a
I have rather new phones Panasonic with bluetooth. I had a family member's phone blocked inadvertently and the instructions do not tell me how to unblock. Surely there is a way. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,281 satisfied customers
I have a brand Ambicon Model bluetooth flash card: BT
HELLOI have a brand Ambicon Model bluetooth flash card: BT 2000-CF for PDA I lost my cd installation. which website to find the installation softwareBest regardYvon laurin… read more
Harry
Harry
483 satisfied customers
I bought a bluetooth device for my iPod classic, and want to
I bought a bluetooth device for my iPod classic, and want to pair my iPod to my wireless headphones (jaybird). Is this possible? … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
440 satisfied customers
How do I connect my headphones to my Bluetooth on computer.
how do I connect my headphones to my Bluetooth on computer … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,123 satisfied customers
How do I pair the Sony WF-1000X Bluetooth NC Headset to my
How do I pair the Sony WF-1000X Bluetooth NC Headset to my Sony … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,123 satisfied customers
I'm trying to pair Sennheiser bluetooth headphones with my
Hi, i'm trying to pair Sennheiser bluetooth headphones with my Ideapad 320, how do i do it please? … read more
Harry
Harry
483 satisfied customers
What's the difference between a docking station, Bluetooth
What's the difference between a docking station, Bluetooth speaker, and something like Echo? We are looking for good quality and volume for music but would also like something that we can connect to m… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,358 satisfied customers
I have a mini portable Bluetooth speaker. How can I plug in
I have a mini portable Bluetooth speaker. How can I plug in the charging cable? … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,358 satisfied customers
I have a cordless Panasonic 5 headset bluetooth. It's 2
I have a cordless Panasonic 5 headset bluetooth. It's 2 years old and has developed a huge problem with static noise.It is now completely useless. What'swrong? … read more
Richard
Richard
Customer Service
40,863 satisfied customers
Problem with Panasonic Link2Cell Bluetooth (KX-TGE274S) 4
problem with Panasonic Link2Cell Bluetooth (KX-TGE274S) 4 Handsets … read more
Richard
Richard
Customer Service
40,863 satisfied customers
I have a sharper image portable Bluetooth turntable and a
I have a sharper image portable Bluetooth turntable and a Bose sound link II Bluetooth speaker. I can't get them to link. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,123 satisfied customers
My navman cannot find my Motorola G phone on Bluetooth, it
my navman cannot find my Motorola G phone on Bluetooth, it is on … read more
Richard
Richard
Customer Service
40,863 satisfied customers
It do not get charge. Soundlink color bluetooth speaker 2
soundlink color bluetooth speaker 2 polar white 5v … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
440 satisfied customers
It's my bose Bluetooth on my headset - the Bose 360. I
Hi, it's my bose Bluetooth on my headset - the Bose 360. I connected to my old MS Surface Pro but when got the new one, it is not identifying the new machine name and continues to try to connect to th… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,123 satisfied customers
My Bose Soundlink bluetooth speaker was connected to my
Hi my Bose Soundlink bluetooth speaker was connected to my computer … read more
Richard
Richard
Customer Service
40,863 satisfied customers
I hotsync over bluetooth but my contacts don't showed up on
I hotsync over bluetooth but my contacts don't showed up on my computer … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,123 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x