How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 37598
Experience:  Over 20 years fixing Electronically devices
Type Your Consumer Electronics Question Here...
Richard is online now
A new question is answered every 9 seconds

My Garmin vivofit2 keeps saying it is March 4th no matter

Customer Question

My Garmin vivofit2 keeps saying it is March 4th no matter how many times I sink do I get it to reset???
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Richard replied 1 year ago.

Hi there and welcome Christy

It looks like the firmware has crashed and the device will need to be reset. This will remove all data from it and return it to new, but this you cannot avoid sorry.

To do the reset, hold button to put in SLEEP; press button 5x very quickly; hold on 5th press until version appeared and screen went blank; release and press button quickly then hold until restart

It will be then as new, so set it up again like when you first received it and tell me how it now functions please.