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Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 10917
Experience:  8+ years of professional experience
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I have no image on my Harmony 890 remote. I have function

Customer Question

I have no image on my Harmony 890 remote. I have function but cannot see to adjust
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

If the screen is not functioning, its light never comes on, or it simply shows nothing (not even under a bright direct light), then the LCD part of the remote has gone bad, in one way or another. The remote would have to be repaired, or replaced.

However, if it is less than 1 year from purchase date, and has not been treated badly, then it is covered by Logitech's warranty provisions, and it could be repaired by them under warranty terms for free. Let me know if that is the case, and I will advise you further.