Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

I have no image on my Harmony 890 remote. I have function…

Customer Question
I have no image on...
I have no image on my Harmony 890 remote. I have function but cannot see to adjust
Submitted: 2 years ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 4 hours by:
3/5/2016
Electronics Technician: Russell H., Service Tech replied 2 years ago
Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 12,922
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

If the screen is not functioning, its light never comes on, or it simply shows nothing (not even under a bright direct light), then the LCD part of the remote has gone bad, in one way or another. The remote would have to be repaired, or replaced.

However, if it is less than 1 year from purchase date, and has not been treated badly, then it is covered by Logitech's warranty provisions, and it could be repaired by them under warranty terms for free. Let me know if that is the case, and I will advise you further.

Ask Your Own Consumer Electronics Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 12,922
12,922 Satisfied Customers
Experience: 8+ years of professional experience

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Russell H.

Russell H.

Service Tech

12,922 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,619 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,394 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,248 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
I have the Harmony 890 remote and now have a tablet with windows
I have the Harmony 890 remote and now have a tablet with windows 8.1rt. Is there a download for my remote with my new tablet?… read more
Steve G.
Steve G.
Engineer
2,358 satisfied customers
I have a Harmony 890 remote. The screen has gone blank. Based
I have a Harmony 890 remote. The screen has gone blank. Based on the recommendations of Logitech I purchase ane H900 battery. New battery has been installed and the remote is not working....still have… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
Im tyring to up date my Harmony 890 advanced universal remote
I'm tyring to up date my Harmony 890 advanced universal remote to see if I can get it working again can you help me?… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
My harmony 890 remote has gone dead. Battery is good and charger
My harmony 890 remote has gone dead. Battery is good and charger is good. Just won't come on.… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
I have a Harmony 890 remote. Recently I had service on my TV/Home
I have a Harmony 890 remote. Recently I had service on my TV/Home system. Now I can turn power up the TV with the remote on but cannot get it to do anything else remotely. I have to go to the box and … read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
I have a Harmony 890 without softwaye and a usb cableto my
I have a Harmony 890 without softwaye and a usb cable to my laptop. I also have all new equipment, and would love to use this remote. can I get the software for my laptop?… read more
Eng. Andres
Eng. Andres
Bachelor\u0027s Degree
911 satisfied customers
My harmony 890 universal remote suddenly will only turn the
My harmony 890 universal remote suddenly will only turn the TV power on/off. All other functions are dead, no channel changing, no turning off the receiver, no DVR or ondemand functions. It was instal… read more
TX_Engineer
TX_Engineer
Software Engineer
Bachelor's Degree
55 satisfied customers
My harmony 890 has lost some TV functions. It turnd off & on
My harmony 890 has lost some TV functions. It turnd off & on the sony Model3 KDL-46XBR4. It WILL NOT change chanels or give us the guide menu or other functions. Volumn works but that may be because t… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
How can I order a replacement battery Li-ion Rechargeable M/N
How can I order a replacement battery Li-ion Rechargeable M/N: R-RG7 for Harmony 890 Remote?… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
I was gone for a couple of days and the power ran down. I tried
I was gone for a couple of days and the power ran down. I tried to get the TV on before placing it in charger but it just popped up a message (on the harmony 890) that said something about "to let the… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
Harmony model 890 stopped controlling TV. Ive reprogrammed
Harmony model 890 stopped controlling TV. I've reprogrammed 2X. Tv will respond to original TV remote… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
My Harmony 890 universal remote (with RF extender) has recently
My Harmony 890 universal remote (with RF extender) has recently stopped controling my Audio receiver volume, unless the remote has direct line of site to the receiver. This is an inconvenience because… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
(890 pro harmony ) screen is lit up but nothing but a blue
(890 pro harmony ) screen is lit up but nothing but a blue screen and won't work.no functions work not even the on/off… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
my logitech 890 harmony universal remotes info function
my logitech 890 harmony universal remote's 'info' function does not work. I pushed 'clear' in error instead of exit and now info does not bring up any info. Any hope for a non geek to solve this or sh… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
Can you tell me how to unfreeze my remote My Harmony
= Can you tell me how to "unfreeze" my remote? My Harmony 890 stopped working. I charged it last night, picked it up this morning and hit PVR to catch some news. TV went on (defaults to CBS) and I tri… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
My logitech remote harmony doesnt want to recharge....this
My logitech remote harmony doesn't want to recharge....this is one that recharges in a cradle. Could it be the rechargeable battery in the remot itself or possibly the cradle AND is it worth fixing?… read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
My Harmony Remote will not control my TV any longer. I need
My Harmony Remote will not control my TV any longer. I need a service rep that knows how to reconnect the Harmony Remote, and pair it up with the RF Extender so things like the Guide, etc. will work a… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
I HAVE A LOGITECH HARMONY 890 UNIVERSAL REMOTE CONTROL. THE
I HAVE A LOGITECH HARMONY 890 UNIVERSAL REMOTE CONTROL. THE GUIDE AND MENU BUTTONS ARE NO LONGER ENABLING ME TO USE THEM WITH MY SONY TV. FOR THE FIRST TIME EVER,I'M GETTING THE FOLLOWING MESSAGE ON T… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x