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Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 17363
Experience:  Over 16 years of experience installing and repairing electronics.
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Bought a Storesafe pro II on ebay; turned on; started up;

Customer Question

Bought a Storesafe pro II on ebay; turned on; started up; tried to get into menu; asked for pasword; put in installer password *****; would not accept; put in the reset to default password ***** would not accept. need help
Submitted: 1 year ago.
Category: Consumer Electronics
Customer: replied 1 year ago.
Expert:  Pete replied 1 year ago.

Hi Kevin,

Customer: replied 1 year ago.
do you have an answer to my problem?
Expert:  Pete replied 1 year ago.

If the default password ***** been changed then you will need to reset it by removing the CMOS battery for 24 hours.

Customer: replied 1 year ago.
Removing the battery for 24 hrs did not work.
Expert:  Pete replied 1 year ago.

I assume you have the system disconnected from the power supply?

If removing the battery does not work then there must be some residual power still stored inside it - you can try leaving it for longer, or contact Interlogix directly for the master reset code for your particular unit:

Customer: replied 1 year ago.
Pete; I did all that; got the manuals; entered the default reset code. Went on internet forums to try to get an answer; Storesafe is a brand that is not sold anymore. You were my last resort. Not happy here
Expert:  Pete replied 1 year ago.

The brand is now owned by Interlogix - did you try them?

Customer: replied 1 year ago.
i did
Expert:  Pete replied 1 year ago.

And they are unable to reset it for you?

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