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Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 17925
Experience:  Over 16 years of experience installing and repairing electronics.
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I have up graded my Charge to the ChargeHD but can not syc

Customer Question

I have up graded my Charge to the ChargeHD but can not syc with my iPhone 6
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Pete replied 1 year ago.

Hi there,

If you haven't already done so, force-close all open apps in case any are causing a conflict.

Then shut down and restart the phone and try pairing again.

Let me know if that works?

Customer: replied 1 year ago.
that did not work
Expert:  Pete replied 1 year ago.

Can the device sync ok with other phones?