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First time getting into our sentry safe after having the
First time getting into our sentry safe after having the safe about a year. It may still have the combination that came with the safe, I don't think I changed it. Don't know where the combination is a… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
We have lost the key to the inner safe. Can you please send
Hello, we have lost the key to the inner safe. Can you please send us another one? Sentry Value Guard, 1380...serial number C266309, A Survivor 11, that is all the numbers and names I can find, Thank … read more
Expert
Expert
I purchased a small sentry safe (I think it is about 12x12)
I purchased a small sentry safe (I think it is about 12x12) ... put my passport and a few pieces of jewelry in it. Now it won't open. Couldn't remember if I locked it ... used the key, but it still wo… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
2,500 satisfied customers
I have a tubular-lock water-proof document safe. The pair of
I have a tubular-lock water-proof document safe. The pair of keys are still tied to e wire and attached to the safe handle. The key does not turn after insertion. The key seems to stop at about 1/32" … read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
2,500 satisfied customers
I pushed on the key thing and it went down and now my safe
I pushed on the key thing and it went down and now my safe won't open...and I have no clue where the key is...what do I do?!! HELP!!!!… read more
Pete
Pete
Engineer
Bachelor's Degree
9,795 satisfied customers
hi I have an old sentry electronic fire safe digital/key combo..what
hi I have an old sentry electronic fire safe digital/key combo.. what is sequence to put in passcode... ie is it open key first... then code and pound key… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
I bought one of your safes about 3 years ago. It in almost
I bought one of your safes about 3 years ago. It in almost a cube size 3' by 3' by 3'. I put some paperwork that i need now. I have the 5 diget combo and a key,but I have lost my instructions. The key… read more
Expert
Expert
i am fernando ramirez rodas, and i have a sentury survivor
i am fernando ramirez rodas, and i have a sentury survivor safe box but i lose the key how i can get a copy please?… read more
educatortech
educatortech
5,240 satisfied customers
I have a Sentry Safe which was purchased in 2005 ( or maybe
I have a Sentry Safe which was purchased in 2005 ( or maybe 2006). I moved in 2009 and lost the instr. booklet and the combination to get the safe opened. I am reminded regularly that my wife's jewelr… read more
educatortech
educatortech
5,240 satisfied customers
Sentry fire safe. 3 number combination plus key entry. I do
Sentry fire safe. 3 number combination plus key entry. I do have the key but have lost combination! Must gain immediate access as time sensitive medications are involved!… read more
Expert
Expert
I have a sentry safe which has a sticker on the front of the
I have a sentry safe which has a sticker on the front of the safe near the hinge with the following numbers. 80310 AN137108. I have the key but can't find the combination. The safe won't open even wit… read more
Expert
Expert
I only use the key when I lock the safe; however, the key wont
I only use the key when I lock the safe; however, the key won't open the safe anymore. I don't remember doing anything even inadvertently to set a combination. How can I get in?… read more
Expert
Expert
I HAVE A SENTRY SAFE MODEL NO.OA3810 SERIAL NO. BA61829 I
I HAVE A SENTRY SAFE MODEL NO.OA3810 SERIAL NO. BA61829 I CANNOT GET IT TO OPEN. WHEN I PRESS IN THE COMB. THE LIGHTS INDICATE "UNLOCKED LOCK",BUT IT IS NOT. PLEASE ADVISE.… read more
Expert
Expert
We have a small home size safe from sentry company. We can
We have a small home size safe from sentry company. We can not find the manual that came with it. Our problem is that the door is in the locked position but the door is open. We can not get the door t… read more
Expert
Expert
Trying to lock my home sentry safe. Have key and open. Put
Trying to lock my home sentry safe. Have key and open. Put in proper code, hit enter, and if gives the unlocked signal, but won't unlock to allow me to close the safe...… read more
Expert
Expert
i purchased a Sentry Safe 1.2 cu ft product from Home Depot
i purchased a Sentry Safe 1.2 cu ft product from Home Depot approximately 4 years ago. The serial number on my safe is DA3831 AV65335*. I also have two keys with the number 2076. I tried to open the s… read more
Expert
Expert
I have a Sentry Survivor LO810, AF132551. I acquired this
I have a Sentry Survivor LO810, AF132551. I acquired this safe about 4 years ago and had not needed it until now, AND I can't remember the default comination. 25212??? Help!!… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,394 satisfied customers
We have a model 1250 Sentry safe, and we can no longer open
We have a model 1250 Sentry safe, and we can no longer open it. We have several important items in it that we need. It has worked fine for many years, but now we cannot open it. Can you give us any ad… read more
Techtronixs
Techtronixs
1 and half years electronic enginee
160 satisfied customers
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Martin

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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