How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 10790
Experience:  8+ years of professional experience
Type Your Consumer Electronics Question Here...
Russell H. is online now
A new question is answered every 9 seconds

LogiTech Harmony 700 TV Remote - I replaced rechargeable

Customer Question

LogiTech Harmony 700 TV Remote - I replaced rechargeable batteries. Used to show batteries re-charging. Now, won't hold charge and when plugged to charger, it shows nothing, it's just black.
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

It sounds as if you need to first examine the charger. Make sure the contacts are clean, the cord is not broken, nor stressed, nor strained cut or similarly damaged.

If the charger plugs in to the remote, then use a clean, dry old toothbrush to scrub out the jack on the remote.

If the remote mounts in a 'cradle' in the charger, then make sure (by wiping with a clean dry rag cloth) that the contacts aren't bent, or dirty.

After which... if no problem that can be seen is found with the charger (and, ideally, if the charger output when measured is up-to-specs in point of voltage produced at the contacts or plug), then your remote's charging circuitry, between the battery/batteries and the charger, is defective. Unfortunately that would mean a choice between replacing the remote, and having the remote serviced.