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I am trying to update my GarvinNuvi 2H4034729 on line, have…

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I am trying to update...
I am trying to update my GarvinNuvi 2H4034729 on line, have the wiring connected, clicked on necessary buttons for download....now not sure how to proceed.
Submitted: 2 years ago.Category: Consumer Electronics
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Answered in 41 minutes by:
2/25/2016
Electronics Technician: Viet - Tech, Electronics Tech replied 2 years ago
Viet - Tech
Viet - Tech, Electronics Tech
Category: Consumer Electronics
Satisfied Customers: 41,270
Experience: Troubleshoot consumer electronics devices.
Verified

Hi,

I'm sorry about the issue. Do you see any other model on the Garmin Nuvi GPS device, such as 2507, or 58LM, or 140T, etc.? How old is it?

Do you have any Garmin program installed on the computer?

What happens when you click on buttons for download?

When you plug in the GPS device to the computer, does the computer make any sound?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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