Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

I have a model s910w and I can't the receiver to recognize…

Customer Question
I have a model s910w...
I have a model s910w and I can't the receiver to recognize the second subwoofer.
Submitted: 2 years ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 1 hour by:
2/21/2016
Electronics Technician: Nathan, Engineer replied 2 years ago
Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 29,570
Experience: Engineer
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What do you mean by cannot be recognized? Does the 2nd not output a test tone for the setup mic?
If you swap the leads to the 2 subs, does the sub that initially wouldn't work still not do anything?

Ask Your Own Consumer Electronics Question
Customer reply replied 2 years ago
When we go into set up, only one sub will give the tone, if we switch the subs the other sub will work we still get just one sub, both subs will work as long as that they are set in #2 terminal. I'm only showing one sub in the configuration.
Electronics Technician: Nathan, Engineer replied 2 years ago

Are you using the setup mic?
Do you have your main (front) speakers set to large or small?

Ask Your Own Consumer Electronics Question
Customer reply replied 2 years ago
Speakers are set to large, and we have tried Manual set up and tried using the set up mic, I would prefer to use the set up mic.
Electronics Technician: Nathan, Engineer replied 2 years ago

I would recommend the mic as well.

Try setting your fronts to small and run it again to see if the 2nd is recognized.

Ask Your Own Consumer Electronics Question
Customer reply replied 2 years ago
Still did not recognize both subs.
Electronics Technician: Nathan, Engineer replied 2 years ago

Okay we'll need to do a microprocessor reset next.

Power the denon off

press and hold the tuner preset +/- buttons on the front

keep holding while powering back on, and hold until the display starts flashing, then release and run through the setup again

Ask Your Own Consumer Electronics Question
Customer reply replied 2 years ago
I'm getting sound out of both subwoofers but will it ever ask to configure the second subwoofer? Or does it just recognize both of them as one?
Electronics Technician: Nathan, Engineer replied 2 years ago

This depends on the other configurations of the system.

Typically it treats them as 1 in most cases.

The only time it would recognize them separately and send different signals to each is if you had the front speakers on small in which case 1 sub is used to reinforce the bass for the fronts, and the other is used for LFE.

Ask Your Own Consumer Electronics Question
Was this answer helpful?
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 29,570
29,570 Satisfied Customers
Experience: Engineer

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Russell H.

Russell H.

Service Tech

4,653 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,605 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,360 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,247 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
Bose Acoustimass 10 subwoofer not working connections are
Bose Acoustimass 10 subwoofer not working connections are okay connected to Yamaha rx v… read more
Louie
Louie
Technician
Associate Degree
4,605 satisfied customers
i have a home power subwoofer that turns on but no sound o
i have a home power subwoofer that turns on but no sound output… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
I have a Sony STR D1090 am-fm stereo receiver. I need to know
I have a Sony STR D1090 am-fm stereo receiver. I need to know how to hook up my sub woofer to it. The sub woofer is a Proficient Audio Systems S10 powered sub woofer. I don't see any sub woofer jacks … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I just hooked up my subwoofer for the first time with my SB3
I just hooked up my subwoofer for the first time with my SB3 Soundbar but when I turn it a little over half way up it turns off all the sound. I like it loud, so what can I do? … read more
Martin
Martin
Engineer
Bachelor's Degree
1,247 satisfied customers
I have a VSX -832 the subwoofer port seems to be faulty. it
I have a VSX -832 the subwoofer port seems to be faulty. … read more
Jack
Jack
technician
factory trained engineer
2,163 satisfied customers
Is it a good idea to put 8 15" and 8 18" pa subwoofers in my
is it a good idea to put 8 15" and 8 18" pa subwoofers in my house as a starter for a big project … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
My Subwoofer isn't coming out of standby mode. JBL. Ive
Ive tried rewiring it I got it working yesterday But it's stuck in standby now … read more
Louie
Louie
Technician
Associate Degree
4,605 satisfied customers
Performing wireless connection of subwoofer to my 4K HD TV.
Performing wireless connection of subwoofer to my 4K HD TV … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,415 satisfied customers
I have an Older Klipsch Audio subwoofer Model XD500W and the
I have an Older Klipsch Audio subwoofer Model XD500W and the fuse keeps blowing when I put in a new one immediately when I turn it on. I've tried slow blow and fast blow fuses and neither help. Any su… read more
Nathan
Nathan
Engineer
29,570 satisfied customers
I am trying to connect my rx-v683 to my velodyne subwoofer,
I am trying to connect my rx-v683 to my velodyne subwoofer, model # V1012XB … read more
Louie
Louie
Technician
Associate Degree
4,605 satisfied customers
Can you troubleshoot a Velodyne subwoofer plate amp that
Can you troubleshoot a Velodyne subwoofer plate amp that blows inline power fuse? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Will installation of a subwoofer and amp be detrimental to.
Will installation of a subwoofer and amp be detrimental to … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
Klipsch ksw 200 powered 12 subwoofer died. Replaced fuse
Klipsch ksw 200 powered 12" subwoofer died. Replaced fuse and it immediately blew also. Took apart and it appears the thermal fuse in the power transformer blew. Transformer burnt adjacent foam paddin… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I have a kenwood VR405 surround sound system and I have forgotten
I have a kenwood VR405 surround sound system and I have forgotten how to hook it up with the sub woofer too. Please help me .… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
Can I hook up my head phones into my VIZIO sound bar Model
Can I hook up my head phones into my VIZIO sound bar Model # XXXXX??? and will the sound only be heard in the head phone set??… read more
Louie
Louie
Technician
Associate Degree
4,605 satisfied customers
I would like to install a second Vizio wireless subwoofer.
I would like to install a second Vizio wireless subwoofer to my current Vizio 510 system. Since they both work via a wireless signal, it should be easy to have the system run two subwoofers.… read more
Will
Will
President
Vocational, Technical or Trade Scho
131 satisfied customers
i have a bose cinemate series II but im not happy with the
i have a bose cinemate series II but im not happy with the bass. i have it hooked up to a samsung 32" class (31.5" diag.) 450 series 720p LCD HDTV. i want to increase the bass. i wanted to see if i co… read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
Bose Lifestyle 28 has no sound. The console unit is working
Bose Lifestyle 28 has no sound. The console unit is working and sound is detected (using a earbud). Problem seems to be the Acoustimas (subwoofer) not indicating any power.… read more
Lancew561
Lancew561
Vocational, Technical or Trade Scho
142 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x