How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Nathan Your Own Question
Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 25910
Experience:  Managing Director at Pollinate Group LLC
59725966
Type Your Consumer Electronics Question Here...
Nathan is online now
A new question is answered every 9 seconds

I have a sentry v560 safe and my wife let the battery die

Customer Question

I have a sentry v560 safe and my wife let the battery die and we can't get in?
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Expert:  Nathan replied 1 year ago.

Your safe has a rectangular keypad - below/under that, you will see a plastic panel.

Look for a very small hole to the left of that panel and insert a pin or paperclip into the hole, pressing it in while sliding the cover off to the right. This will expose the battery case, and you can replace the 4AA batteries.

For your reference, a copy of your manual is available here: http://bit.ly/1QqyFOn

If you have any other questions, just let me know. Otherwise, please rate my service; hopefully I have earned 5 Stars. I also invite you to contact me directly with any future support needs at http://bit.ly/1QwLxGh and ask for Nathan.

Thank you, ***** ***** a good day,

Nathan

Expert:  Nathan replied 1 year ago.

Did you need any more help with this?