Electronics Repair Questions? Ask an Electronics Technician
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Your safe has a rectangular keypad - below/under that, you will see a plastic panel.
Look for a very small hole to the left of that panel and insert a pin or paperclip into the hole, pressing it in while sliding the cover off to the right. This will expose the battery case, and you can replace the 4AA batteries.
For your reference, a copy of your manual is available here: http://bit.ly/1QqyFOn
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