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Screen is featuring following words - DO NOT TURN POWER OFF

Customer Question

Screen is featuring following words - DO NOT TURN POWER OFF and then it says SCAN. unable to turn power off and the scaning repeats from 1-100 , can you advise what should be done ??. Thanks , George.
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Anne.

This is a N533 television, correct?

Do you have the remote control?
Do you have an aerial connected?

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