Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

Will not charge any suggestions

Customer Question
will not charge any suggestions
Submitted: 2 years ago.Category: Consumer Electronics
Ask Your Own Consumer Electronics Question
Answered in 20 minutes by:
2/17/2016
Electronics Technician: Nathan, Engineer replied 2 years ago
Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 31,463
Experience: Engineer
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

This symptom can indicate several possible issues: an internal hardware failure, a low/faulty battery, or just a simple memory/firmware glitch.

The first step here will be to attempt to reboot the kindle. This is done by pressing/sliding and holding the power button for 20+ seconds, or until the screen flashes (usually with an image of a tree), then release. Give the kindle about a minute to start back up, and let me know if the problem persists, we can then try some further steps.

Ask Your Own Consumer Electronics Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 31,463
31,463 Satisfied Customers
Experience: Engineer

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Russell H.

Russell H.

Service Tech

4,832 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,619 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,394 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,248 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
Rebel2Ti does not turn on. Battery fully charged and new. Contacts
Rebel2Ti does not turn on. Battery fully charged and new. Contacts on battery are clean. Problem was starting episodically, but now cannot turn on. Any suggestions? John Fletcher… read more
Russell A.
Russell A.
Satellite Technician
Vocational, Technical or Trade Scho
4,514 satisfied customers
I have a charging problem with my Nexus. I tried the fix from
I have a charging problem with my Nexus. I tried the fix from a website to simentenausly press the Vou.me down and the strart buttons but I still got no response. Any suggestions XXXXX XXXXX… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have just received my 6th Kindle and have selected English
I have just received my 6th Kindle and have selected English and have charged it up by USB cable to my computer (light is green). I cannot get any response from any button. Any suggestions?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
my touch screen stopped responding so i did a soft reset and
my touch screen stopped responding so i did a soft reset and then a hard reset. nothing. Now it's stuck on a 'charge batteries' screen. and it's plugged in. any suggestions?… read more
bugoy31
bugoy31
Electronic technician in amusement Centr
Vocational, Technical or Trade Scho
930 satisfied customers
I need help. My "amazonkindle" has run out of juice. To charge
I need help. My "amazonkindle" has run out of juice. To charge it, I plugged the Kindle power adapter into a wall outlet, however I do not see any indication that t he batter is charging!… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
I have bought a Lookbook (series3). After charging the battery
I have bought a Lookbook (series3). After charging the battery for the required 6 hours (and a delay of 3 days), the unit will not turn on. The insttructions say do not over charge the battery. I am h… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
I have a Sony PRS-650 and it appears to be stuck in sleep mode...I
I have a Sony PRS-650 and it appears to be stuck in sleep mode...I can't get it to come on properly...any suggestions?… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
Type your question for Silicon Savant here - the Expert
Type your question for Silicon Savant here - the Expert is online now! Make sure to include all of the relevant details for a quicker answer. I purchased that handset for the panasonic phone and it's … read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
toshiba dvd player model SD-P71ske. I suddenly am unable to
toshiba dvd player model SD-P71ske. I suddenly am unable to re-charge the player. In the past have used the lead from the mains and it flashed yellow while charging. Now will only show green allowing … read more
Paul E
Paul E
Computer Engineer
Bachelor's Degree
240 satisfied customers
Model KX-TG6431 Panasonic phones. 3 phones plus base. All read
Model KX-TG6431 Panasonic phones. 3 phones plus base. All read charging. not fully charged. only 1 bar out of 4. checked rechargeable batteries at radio shack. the batteries read fully charged. have u… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
I have had no positive results on your suggestions towards
I have had no positive results on your suggestions towards opening my safe. Any other ideas?… read more
Steve G.
Steve G.
Engineer
2,358 satisfied customers
I just bought a new phone, it charged fully the first time.Now
I just bought a new phone, it charged fully the first time.Now the charging light will not come on ,nor will the phone charge. I have tryed diffent plugins, still will not charge.… read more
jdsvideo
jdsvideo
Consumer Repair Technician
Associate Degree
1,065 satisfied customers
I have a question regarding our panasonic cordless phones (DECT
I have a question regarding our panasonic cordless phones (DECT 6.0 KX-TG6421C). We had a long power outage a few days ago, and since then our uniden powerMAx5 phone (noncordless) works fine, but the … read more
iMayne
iMayne
Electronics Engineer
High School or GED
241 satisfied customers
I have a LG Dare phone which has had the battdery replace and
I have a LG Dare phone which has had the battdery replace and in for service twice than replaced with another phone, it will still only last half of a day. Have tryed another charger with the same res… read more
Shawn Murray
Shawn Murray
Associate Degree
100 satisfied customers
I am not able to plug in the cable to the kindle port in order
I am not able to plug in the cable to the kindle port in order to charge its batteries. I've had my Kindle for over six months and have had no previous problems. The cable appears to plug in correctly… read more
Steve G.
Steve G.
Engineer
2,358 satisfied customers
Hi Guys, I have a Garmin 396 which do not charge the battery.
Hi Guys, I have a Garmin 396 which do not charge the battery. The message on the screen reads "charge complete" but the unit will not power up without the AC lead connected. An original Garmin battery… read more
Sunsa
Sunsa
Bachelor's Degree
230 satisfied customers
Our Garmin nuvi stopped working 2 days ago. We bought it in
Our Garmin nuvi stopped working 2 days ago. We bought it in February, and it's been working fine til now. We've been charging it in the car, but it still doesn't work. I've tried the reset button, as … read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
I have a Harman Kardon PS-310NA Multimedia. the battery ran
I have a Harman Kardon PS-310NA Multimedia. the battery ran low and I have been trying to charge it , off the car battery for 1 month ( it remains yellow with red lighting bolt) and the screen freezes… read more
Craig1120
Craig1120
Security Manager
Associate Degree
54 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x