Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

My grace encore digital radio is giving me trouble. Presets…

Customer Question
my grace encore digital radio...
my grace encore digital radio is giving me trouble. Presets are fine but when I go to genre pick 'comedy' then go to location and specify 'uk' , it tells me it is loading ten stations then immediately reverts to location choice menu. Same thing if I specify 'classic rock' or any other genre. In every case it tells me it is loading the stations then reverts to previous menu. What is going on?
John MacDonald
Submitted: 2 years ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 7 minutes by:
2/14/2016
Electronics Technician: Aric, Technician replied 2 years ago
Aric
Aric, Technician
Category: Consumer Electronics
Satisfied Customers: 47,241
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

Hello and sorry you're having problems. How long have you owned the Grace for and when did the problem occur?

Ask Your Own Consumer Electronics Question
Electronics Technician: Aric, Technician replied 2 years ago

The first thing you will want to do, is to go into the "Settings MENU" of the machine, and "Revert to Factory Defaults".

Reset to Factory Defaults Puts all the settings back to their defaults as they were when the unit left the factory. If you perform a factory reset on your radio you will lose all your presets and your wireless network connection. Please note that your radio’s serial number will still be registered with your Grace Digital internet radio account (assuming you already registered the radio). Any premium station passwords, my stuff stations and podcast that were saved on our web site will be saved and re-associate with your radio after you power back on, log onto your network.

Once you set the unit back up again, this should clear the issue you're having. If it does not, then unplug the system from power for 5 minutes, plug it back in and Revert To Factory Settings once more.

Let me know what happens please.

Feel free to reply back if you need more help, or want to reply back with more details. It does not cost you anything more to reply back once you've rated. Please do rate me positively (at least 3 STARS) and I will continue with you until this is sorted. The positive rating ensures I am credited for my work.

Ask Your Own Consumer Electronics Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Aric Your Own Question
Aric
Aric
Aric, Technician
Category: Consumer Electronics
Satisfied Customers: 47,241
47,241 Satisfied Customers
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

Aric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Russell H.

Russell H.

Service Tech

4,653 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,605 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,360 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,247 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
how can i unlock a kenwood kvt 512
how can i unlock a kenwood kvt 512… read more
Aric
Aric
Technician
47,241 satisfied customers
The only thing that works on my Crosley CR66 is the radio.
The only thing that works on my Crosley CR66 is the radio. No CD, Phono, no tape etc. So sad...Can anything be done?… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
We have an older version of genie garage door openers. It
We have an older version of genie garage door openers. It is a 1/2 HP genie screw drive. I am trying to program a new remote and cannot find the learn button. We have taken the front and the back off … read more
Neil
Neil
Associate Degree
2,630 satisfied customers
My radio plays for a few minutes then shuts off. then shows
my radio plays for a few minutes then shuts off. then shows error on screen. … read more
Harry
Harry
1,907 satisfied customers
My radio plays for a few minutes then shuts off. then shows
my radio plays for a few minutes then shuts off. then shows error on screen. … read more
Aric
Aric
Technician
47,241 satisfied customers
I need a manual for a Radio Shack atomic projectorciock
I need a manual for a Radio Shack atomic projectorciock 63-100.I can not turn off the alarm … read more
Harry
Harry
1,907 satisfied customers
What spec should I look for in an FM clock radio with a
What spec should I look for in an FM clock radio with a bluetooth transmitter … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Kenwwod TS-440S ham radio transceiver. Adjustment of the
Kenwwod TS-440S ham radio transceiver. Adjustment of the ALC. There is a white wire not connected to anything. In the service manual it talks about connecting ACC socket pin (PD) to 50 W from NC. Reco… read more
Harry
Harry
1,907 satisfied customers
Even turn on the radio or the. Cd player's a Bose double
cd player's a Bose double decker radio and 4 track cd player … read more
Aric
Aric
Technician
47,241 satisfied customers
I have a sangean ats803a shortwave radio and need the
Second opinion] I have a sangean ats803a shortwave radio and need the operating manual. All the web sites I get sent to have viruses attached to them. I need one directly from the manufacturer. Can yo… read more
Martin
Martin
Engineer
Bachelor's Degree
1,247 satisfied customers
Yaesu FRG-7 replaced the RF FET radio still does not work.
Yaesu FRG-7 replaced the RF FET radio still does not work. With LSB you can get some AM signals but still no intelligible signals??? Is T201 the problem? The core was screwed all the way into IF can b… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,653 satisfied customers
My radio will not come on. ILuv, i168, HD)Radio. It's a
Everything I could think of, I just don't have s clue. The clock still works fine. … read more
Eldon
Eldon
BS
215 satisfied customers
My brand new $200.00 radio won't pick up a radio station
My brand new $200.00 radio won't pick up a radio station unless I hold the antenna . Model no. DCR025 … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,360 satisfied customers
WHEN THE NUTONE INTERCOM STOPS WORKING AND THE WINDOW READS
WHEN THE NUTONE INTERCOM STOPS WORKING AND THE WINDOW READS IC OR 1C , WHAT DOES THAT MEAN ? STEVE CROPPER… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,360 satisfied customers
I own a crosley songwriter cd recorder. The cd door opened
I own a crosley songwriter cd recorder. The cd door opened a few times in the beginning but has failed to open since although sometimes it sounds like it is trying. What should I do? Is there a repair… read more
ITTechChris
ITTechChris
IT Technician
352 satisfied customers
how can i unlocked my kenwood ddx512 i bought the car with
how can i unlocked my kenwood ddx512 ? i bought the car with it already installed my battery died and i cant find the last owner to get the code ..please help...… read more
Rahul P.
Rahul P.
Bachelor's Degree
576 satisfied customers
I have a La Crosse Technology radio controlled clock Model:WT-3101
I have a La Crosse Technology radio controlled clock Model:WT-3101 which will not set itself correctly. When I reset it manually , it always changes to four hours off.… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,360 satisfied customers
how can you fool a scram braclet
how can you fool a scram braclet… read more
James W
James W
Account Executive
Bachelor's Degree
2,959 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x