How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 11242
Experience:  8+ years of professional experience
Type Your Consumer Electronics Question Here...
Russell H. is online now
A new question is answered every 9 seconds

I am back. The Samsung Electronic Cash Register ER 4915 that

Customer Question

I am back. The Samsung Electronic Cash Register ER 4915 that says closed
Submitted: 1 year ago.
Category: Consumer Electronics
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
I need help right now. I cannot get the register to work. It only says Closed and none of the keys respond
Customer: replied 1 year ago.
how long will it be
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Your case is very difficult. This is often a consequence of previous mistaken operations, or of having the register thrown in the trash or otherwise abandoned. I don't know what the situation is.

You theoretically have to sign in a clear ID, using the A, B, D, E keys at the top of the keyboard. Try pressing one of them. See if it ceases to say 'CLOSED' or is responsive at all some other way.

Or try a reset of it, to clear all codes from it... would that be appropriate? it would clear all codes from it.

Customer: replied 1 year ago.
You really have not helped at all. I already tried all of these before I received your response. I trust that I will not be charged for this service.
Expert:  Russell H. replied 1 year ago.

I am sorry to hear that, but glad that my advice agreed with your common sense approach.

I have Opted Out, having nothing further to offer, which opens the case to other Experts in this category.