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I am back. The Samsung Electronic Cash Register ER 4915 that…

Customer Question
I am back. The...
I am back. The Samsung Electronic Cash Register ER 4915 that says closed
Submitted: 2 years ago.Category: Consumer Electronics
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Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 2 years ago
I need help right now. I cannot get the register to work. It only says Closed and none of the keys respond
Customer reply replied 2 years ago
how long will it be
Answered in 4 hours by:
2/13/2016
Electronics Technician: Russell H., Service Tech replied 2 years ago
Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 12,965
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Your case is very difficult. This is often a consequence of previous mistaken operations, or of having the register thrown in the trash or otherwise abandoned. I don't know what the situation is.

You theoretically have to sign in a clear ID, using the A, B, D, E keys at the top of the keyboard. Try pressing one of them. See if it ceases to say 'CLOSED' or is responsive at all some other way.

Or try a reset of it, to clear all codes from it... would that be appropriate? it would clear all codes from it.

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Customer reply replied 2 years ago
You really have not helped at all. I already tried all of these before I received your response. I trust that I will not be charged for this service.
Electronics Technician: Russell H., Service Tech replied 2 years ago

I am sorry to hear that, but glad that my advice agreed with your common sense approach.

I have Opted Out, having nothing further to offer, which opens the case to other Experts in this category.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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