How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 11198
Experience:  8+ years of professional experience
Type Your Consumer Electronics Question Here...
Russell H. is online now
A new question is answered every 9 seconds

Cannot feed tape

Customer Question

Cannot feed tape
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Michael Hannigan replied 1 year ago.

Hello. Thank you for coming to JustAnswer.

Sorry for the delay and thank you for your patience. My name is Michael. I will be helping you with your question today. Your question is in the Consumer Electronics category. If you feel this is not the best category for your question, let me know and I will forward it to the appropriate group of Experts.

Please let me know if there as any additional information that you think might be pertinent to your question. If I don't hear back from you, I'll provide the best answer I can based on the information you've given so far. You will still be able to reply with additional information or questions at any point during our conversation, and I'll revise the my answer accordingly.

Expert:  Russell H. replied 1 year ago.

Hi, I'm an Expert here, named Russell H. I'd like to provide some helpful suggestions now:

- if the paper won't feed any further, then it might be that a blockage in the paper path through the calculator has occurred. Take the paper tape out, use a small flashlight and see if any obstruction that the paper could catch on, is visible.

- if the paper feeding simply stops, and doesn't resume, that's a different sort of problem. (One was to tell is to look/listen and try to tell whether the roller is still turning that is trying to propel the tape through, or not turning. If not turning at and immediately after the point where the paper stops, then the problem is of this second type.)

If the paper feeding in simply stops, rather than being forced to stop, a sensor switch may be indicating a jam, or there may be worse problems.

A broken paper presence sensor, could sense a jam falsely, and cause paper feeding stoppage, possibly.

How old is the calculator?

Customer: replied 1 year ago.
Your suggestion worked
Expert:  Russell H. replied 1 year ago.

I'm glad to hear the news, that my suggestion worked (and I presume, your calculator is now working fully once again.)

Please rate my (Russell H.'s) answer, so that this case may be closed, and thanks.