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I need help my ASD has no sound it a dummy ouput

Customer Question
I need help my ASD has no sound it a dummy ouput
Submitted: 2 years ago.Category: Consumer Electronics
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Customer reply replied 2 years ago
the ASD IS The ARISE SECURE DESKTOP FOR MY COMCAST CLIENT I HIT THE WRONG SELECTION IN SOUND INSTEAD OF LOGITECH SPEAKERS I HIT DUMMY?
Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 hours by:
2/3/2016
Electronics Technician: Michael Hannigan, Engineer replied 2 years ago
Michael Hannigan
Category: Consumer Electronics
Satisfied Customers: 11,888
Experience: 25+ Years Experience in Field. Master Certified Electronics Tech and Technical Consultant
Verified

Hello. Thank you for coming to JustAnswer.

Sorry for the delay and thank you for your patience. My name is Michael. I will be helping you with your question today. I am an Expert in the Consumer Electronics category. If you feel this is not the best category for your question, let me know and I will forward it to the appropriate group of Experts.

Please let me know if there as any additional information that you think might be pertinent to your question. If I don't hear back from you, I'll provide the best answer I can based on the information you've given so far. You will still be able to reply with additional information or questions at any point during our conversation, and I'll revise the my answer accordingly.

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Electronics Technician: Michael Hannigan, Engineer replied 2 years ago

You can resolve this by removing and reinstalling the Arise desktop client and choosing the correct sound option this time around. Let me know if you have any problems doing that.

Mike

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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