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Rusty, Customer Service
Category: Consumer Electronics
Satisfied Customers: 5918
Experience:  Over 20 years electronics experience. How may I help you today?
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My CD player does not play most of the time.

Customer Question

My CD player does not play most of the time.
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Rusty replied 1 year ago.

Hello, my name is Rusty. Bose is infamous for having weak laser eyes. The life is right around 10 years, give or take a couple of years. Unplug it, and hold the eject button while plugging it back in. That will reset the radio, and will clear up any processor hangs.

If you still have the problem, it will need to be sent to Bose for repair. They will offer you a flat fee to fix it, and if they cannot fix it, they will offer you an incredibly discounted rate on a new unit. You'll need to call them for an RA number, call 1-***-***-****. Let me know if you have any trouble, their customer service is top notch.