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Casio 5032. Is 2 minutes slow. Can't get minute hand to move…

Customer Question
Casio 5032. Is 2 minutes...
Casio 5032. Is 2 minutes slow. Can't get minute hand to move forward or backward.
Submitted: 2 years ago.Category: Consumer Electronics
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Answered in 5 hours by:
1/30/2016
Electronics Technician: Rusty, Customer Service replied 2 years ago
Rusty
Rusty, Customer Service
Category: Consumer Electronics
Satisfied Customers: 6,061
Experience: Over 20 years electronics experience. How may I help you today?
Verified

Hello, my name is Rusty. This video is very similar to your watch. Take a look, and tell me if you have any trouble. If you miss any of the steps, it messes up the entire process. Click here to watch the video.

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Customer reply replied 2 years ago
Ok. I now have correct digital time but hands are 3 minutes behind
Electronics Technician: Rusty, Customer Service replied 2 years ago

Are you saying when you pressed the A button to save the time, the hands didn't advance like at 3:15 in the video? You set the time with the digital display, and the hands should automatically follow when you press the A button.

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Customer reply replied 2 years ago
Pressed A. No change. Hand doesn't move..
Electronics Technician: Rusty, Customer Service replied 2 years ago

That is after you go through the steps, only pressing A won't do the trick. Go through all of the steps, and the hands will move at the end.

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Customer reply replied 2 years ago
Went thru all steps as per manual and video. Now have correct digital time but hands never moved.
Electronics Technician: Rusty, Customer Service replied 2 years ago

Ok, that is strange, there is another way. Click here to manually move the hands to the correct time.

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Customer reply replied 2 years ago
Doesn't work on my watch.
Electronics Technician: Rusty, Customer Service replied 2 years ago

I'm going to have to open the question back up, I'm not sure why it's not working. Don't rate my answer or you may be charged twice.

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Rusty
Rusty
Rusty, Customer Service
Category: Consumer Electronics
Satisfied Customers: 6,061
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Experience: Over 20 years electronics experience. How may I help you today?

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