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I lost my Kindle and bought another. I unregistered (?) the
I lost my Kindle and bought another. I unregistered (?) the first one and registered the new one. It doesn't seem that all the titles I had on the first one are on my new one. My old one was found. No… read more
Richard
Richard
Customer Service
50,964 satisfied customers
I have a Kindle Fire, the Windows 10 app, & the Android App.
Hi, I have a Kindle Fire, the Windows 10 app, & the Android App. I can't get my collections to sync among the apps.. … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
I just bought a kindle paper. It shows 106 books whereas my
I just bought a kindle paper white. It shows 106 books whereas my old kindle has 294 books in the archives. Why the difference? … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
587 satisfied customers
I have an old Kindle - one of the earliest. The 4-way
I have an old Kindle - one of the earliest. The 4-way directional button seems loose and is no longer functional. Otherwise my Kindle works well. Can this be fixed? … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
587 satisfied customers
I purchased The Survivor May 5, 2017 Not able to read beyond
I purchased The Survivor May 5, 2017 Not able to read beyond sample … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
587 satisfied customers
My new books aren't downloading on my kindle and I suspect
My new books aren't downloading on my kindle and I suspect it's because I have everything I have ever read on it. I'd like to archive the ones I've read but need a way to see what I have read. The Ama… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
587 satisfied customers
I want to categorize my books on kindle into "Books read"
I want to categorize my books on kindle into "Books read" and "Books still to read" then transfer books as appropriate to the respective lists. How do I set up these two category site on my kindle?… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
587 satisfied customers
my kindle says it accepts new books but none appear. It freezes
my kindle says it accepts new books but none appear. It freezes from time to time and will not remove items. It also tends to go back to the beginning of books I am part way through when have turned i… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
1) I have several hundred books in 10 collections on my old
1) I have several hundred books in 10 collections on my old (version 3, keyboard) but I can't get to them. "On device" lists just Shuffled Row, notepad and bookworm. Which won't open. When I bold "Clo… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,721 satisfied customers
My Kindle is not working. Everytime I click on a book title
My Kindle is not working. Everytime I click on a book title it takes to me a blank page with a title that I have already read and no the one I clicked on. I can't get to the user's guide. The battery … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,522 satisfied customers
Hi, I did try to reboot the Kindle and it is still frozen.
Hi, I did try to reboot the Kindle and it is still frozen. I'll try the phone number you gave. The Kindle is about 5-6 weeks old. I bought it a few weeks ago. Finally had a chance to order books just … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,721 satisfied customers
My Kindle froze up on me,,,first sticking on one screen of
My Kindle froze up on me,,,first sticking on one screen of my book, then with a blank screen, even after recharging. I have extended warranty but can't find my paperwork. What do you suggest? Thanks, … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I held down the switch, to clear what seemed a circular argument
I held down the switch, to clear what seemed a circular argument (I had j in the search box, only). Since switching it on my archieved items (v few) had gone, and so had all my collections. At this st… read more
iMayne
iMayne
Electronics Engineer
High School or GED
241 satisfied customers
bought a new kindle. It did not open the books I ordered.
bought a new kindle. It did not open the books I ordered. Then it stuck on a book I tried to sample. Once it got stuck on the sample I could not open any thing else. The next day the kindle froze up. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,721 satisfied customers
My archived Items is holding 35 books, I have so many samples
My archived Items is holding 35 books, I have so many samples I want to delete, and other books on Home that I can't seem to get into archived Items, the Kindle will not let me purchase another book u… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
Books will no lonfger download to my kindle. There are three
Books will no lonfger download to my kindle. There are three options as to how I can diiplay on home page. :by title, author or most resent read. The most recent read is no longer working. Also, when … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My wife and I each have our own Kindle--hers is titled Terrys
My wife and I each have our own Kindle--hers is titled "Terry's second Kindle", I believe. For a period of time after she started using her device, she noted that anything downloaded onto my Kindle wa… read more
Mike
Mike
Technical Consultant
Working on MBA
1,312 satisfied customers
Im in the middle o futhe, in a book and when closed and eopened
I'm in the middle o futhe, in a book and when closed and eopened the page is lost...no clue how to etieve whee the page is when it's not where I left off.… read more
Rod
Rod
Systems Engineer
Graduate Certificate
1,319 satisfied customers
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Steve G.

Steve G.

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I am here to help you!

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Russell H.

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Louie

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Greg A.

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Rod

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Martin

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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