How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
Experience:  I am here to help you!
Type Your Consumer Electronics Question Here...
John is online now
A new question is answered every 9 seconds

Tried to connect my ps 4 to the internet. It won't work. I

Customer Question

Tried to connect my ps 4 to the internet. It won't work. I called my internet provider and was assured my ATT840 router was working fine. When I type in the router password ***** press done I get a screen showing the password ***** ok. When I press ok it goes back to the keyboard screen. Please help.
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  VideoTech replied 1 year ago.

Do you know your router's password? My router has various passwords depending on whether I set it to WEP or WPA security, see picture.