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We have moved house and the remote has been lost. We have…

Customer Question
We have moved house and...
We have moved house and the remote has been lost. We have purchased two universals and neither has worked. What do I do?! Model number is ***** John
Submitted: 2 years ago.Category: Consumer Electronics
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Answered in 4 hours by:
1/24/2016
Electronics Technician: Michael Hannigan, Engineer replied 2 years ago
Michael Hannigan
Category: Consumer Electronics
Satisfied Customers: 11,888
Experience: 25+ Years Experience in Field. Master Certified Electronics Tech and Technical Consultant
Verified

Hello. Thank you for coming to JustAnswer.

Sorry for the delay and thank you for your patience. My name is Michael. I will be helping you with your question today. Please let me know if there as any additional information that you feel might be pertinent to your question. If I don't hear back from you, I'll provide the best answer I can based on the information you've given so far. You will still be able to reply with additional information or questions at any point during our conversation, and I'll revise the my answer accordingly.

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Customer reply replied 2 years ago
Looking forward to hearing from you.
Electronics Technician: Michael Hannigan, Engineer replied 2 years ago

What is the device for which you need the remote? I need to know the manufacturer and model so I can help.

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Customer reply replied 2 years ago
It is an Electroview LCD. Model number EV32.
Electronics Technician: Michael Hannigan, Engineer replied 2 years ago

One of your remotes should have what is called the "power scan" method. This will allow you to go through a series of steps to find commands that will work with an unknown device. If you have the model of your remotes, that might be the best way to go.

Mike

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