How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan, Engineer
Category: Consumer Electronics
Satisfied Customers: 11820
Experience:  25+ Years Experience in Field. Master Certified Electronics Tech and Technical Consultant
Type Your Consumer Electronics Question Here...
Michael Hannigan is online now
A new question is answered every 9 seconds

We have moved house and the remote has been lost. We have

Customer Question

We have moved house and the remote has been lost. We have purchased two universals and neither has worked. What do I do?! Model number is ***** John
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Michael Hannigan replied 1 year ago.

Hello. Thank you for coming to JustAnswer.

Sorry for the delay and thank you for your patience. My name is Michael. I will be helping you with your question today. Please let me know if there as any additional information that you feel might be pertinent to your question. If I don't hear back from you, I'll provide the best answer I can based on the information you've given so far. You will still be able to reply with additional information or questions at any point during our conversation, and I'll revise the my answer accordingly.

Customer: replied 1 year ago.
Looking forward to hearing from you.
Expert:  Michael Hannigan replied 1 year ago.

What is the device for which you need the remote? I need to know the manufacturer and model so I can help.

Customer: replied 1 year ago.
It is an Electroview LCD. Model number EV32.
Expert:  Michael Hannigan replied 1 year ago.

One of your remotes should have what is called the "power scan" method. This will allow you to go through a series of steps to find commands that will work with an unknown device. If you have the model of your remotes, that might be the best way to go.