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Greg A.
Greg A., Engineer
Category: Consumer Electronics
Satisfied Customers: 8734
Experience:  Engineer / Consultant
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I have a set of 3 Panasonic phones,model KXTGA470C- reason

Customer Question

I have a set of 3 Panasonic phones,model KXTGA470C-B
For some reason none of the phones works,there is a message at the bottom
of each phone as follows, Base no power
MENU REDIAL
Charging
but nothing happens,phones still do not work
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Greg A. replied 1 year ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:
1) The Model Number of the MAIN BASE UNIT of the phone system you are working with? That should be printed on a sticker on the bottom or back of the main base unit and START with KX-TG (but have no "A").

NOTE: While checking for the model of the MAIN BASE UNIT, also check that the AC power adapter is plugged into an ACTIVE power socket or power strip.

2) Do you have ANY other devices (phones, fax, alarm system, etc.) attached to this same phone line (not part of the MAIN system), and if so, are they working properly?

Thanks

Customer: replied 1 year ago.
The phone model is KX-TGA470-B Panasonic
Expert:  Greg A. replied 1 year ago.

Hi again,

That model (KX-TGA470) is for a single cordless handset and/or remote charger.

Please find the MAIN BASE UNIT (LARGER base that connects to the phone line AND an AC adapter cord), and see if you can find the model number printed on the bottom or back of the base (usually on a sticker).

Thanks

Expert:  Greg A. replied 1 year ago.

I have attached an image of a SYSTEM - showing the MAIN BASE UNIT below - as an example of what to look for.

Expert:  Greg A. replied 1 year ago.

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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