How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: Consumer Electronics
Satisfied Customers: 8789
Experience:  Engineer / Consultant
5229702
Type Your Consumer Electronics Question Here...
Greg A. is online now
A new question is answered every 9 seconds

I have a Garmin watch ********* that is about a year old and

Customer Question

I have a Garmin watch ********* that is about a year old and it has stopped taking a charge. It will no longer recharge when I plug it in. Is there something I can get it to do to take a charge again. Please advice ... thank you
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Greg A. replied 1 year ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your device.

To help you with this issue, may I ask:
1) Is there ANY indication that the device is charging - when connected to the charge clip?

2) What power source are you using to charge?

3) Have you tried a DIFFERENT power source yet?

Thanks

Customer: replied 1 year ago.
I have moved it to a different power source and it worked ... thank you
Expert:  Greg A. replied 1 year ago.

Hi again,

Very good. You MAY want to also clean the contacts of the watch AND the charging clip - as sometimes those get "dirty" and need to be cleaned - for better contact.

Please let me know if you have any more questions.

If this has answered your question(s), please take a moment to rate MY service level (Excellent is my goal) so that I get credit for helping you with this question.
You should see some "smiley faces" or "stars" to do that, but please let me know if you do NOT see them (you may have to scroll UP or DOWN) or can not use them.

Thanks, ***** *****
--. .-

(im)

Expert:  Greg A. replied 1 year ago.

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im)

Related Consumer Electronics Questions