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Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 11213
Experience:  8+ years of professional experience
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Safe error light blinks
, replaced the batties, enter

Customer Question

Customer: safe error light blinks
JA: Thanks. Can you give me any more details about your issue?
Customer: replaced the batties, enter the factory code, safe will not unlock
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Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

When the electronic lock of a safe blinks an error light, that signifies something overtly wrong that affects the electronics of the lock.


- check that the batteries are all in correctly.

- check that the battery terminals in the battery compartment are neither dirty nor corroded. A wiping with a clean rag cloth moistened with rubbing alcohol will do, to clean them, unless they are unusually corroded from leaky batteries.

- Make sure all parts move freely and are not jammed.

- And let me know if you observe anything whatever unusual about the battery compartment particularly.

Let me know what the safe's maker and model # (not serial #) are, too. That may help me advise you as to what is wrong and what to do.