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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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We cannot access the pop up menu via the NET TV button with

Customer Question

We cannot access the pop up menu via the NET TV button with toshiba ct-90366 remote. It worked 3 days ago when we watched a VUDU movie. We can access Netflix with the netflix button. Tried using menu button with no luck. We have unplugged TV and will see what happens although we tried that last night with no success.
Can something have gone bad with either the TV or remote that is not fixable?
Any other suggestions?
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Aric replied 1 year ago.

Hi, Model Number off of the the back of the TV please??