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Rusty, Customer Service
Category: Consumer Electronics
Satisfied Customers: 5909
Experience:  Over 20 years electronics experience. How may I help you today?
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I have been on hold so waiting that I have used up my air

Customer Question

I have been on hold so long waiting for help that I have used up my air time on my old phone. My consumercellular phone has the new SIM card in it you sent me. But my phone says Invalid Sim Card. Please help. I now do not have a phone at all. Please help.(###) ###-####
Lynne Halvorson
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Rusty replied 1 year ago.

Hello, my name is Rusty. Remove the sim card, and turn the phone off. Insert the sim card, and turn the phone on. If it still isn't recognized, click here. Leave the details such as your phone's IMEI number (under the battery, or on the back cover) and your phone number.