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Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 17335
Experience:  Over 16 years of experience installing and repairing electronics.
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I believe my grandson has somehow got our access to Channel

Customer Question

I believe my young grandson has somehow got our access to Channel 1 and the Xfinity on Demand menu blocked or out of sync. We keep getting unable to access messages with the web address to contact you. Please help.
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Pete replied 1 year ago.

Hello Sam,

You will need to contact Comcast support directly on 1-***-***-**** so that they can investigate the problem with your account.

Happy Holidays,


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