Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

Consumer Electronics

JVC Model #LT32EM75 32"TV with built-in DVD. Disk will not

Customer Question
eject. Screen reads "no disk"...
JVC Model #LT32EM75 32"TV with built-in DVD. Disk will not eject. Screen reads "no disk", no access to DVD Menu. Cannot find a manual release hole anywhere.
Submitted: 1 year ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 22 minutes by:
12/14/2015
Electronics Technician: Nathan, Engineer replied 1 year ago
Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 26,489
Experience: Managing Director at Pollinate Group LLC
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Unfortunately this is most often a hardware failure (bad motor, worn gear, loose belt, etc in the ejection mechanism, faulty switch or sensor, or just an obstruction by a disc that is out of place)

There are a few things you can try:

First unplug power for at least an hour, then press and hold the power/on button while plugging back in, and keep holding for another 60 seconds. If it still doesn't open, repeat the process but with the eject button instead of power.

If it still does not open, pick the unit up and shake/tilt the player side to side gently, hopefully dislodging the stuck disc inside that could be preventing it from opening, then try to open again.

If none of these help, then there is an internal hardware defect, which will need to be repaired.

If it gets to that point, I can advise you on service options.

Let me know the results, and I'll advise further, if needed.

Nathan

Ask Your Own Consumer Electronics Question
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 26,489
26,489 Satisfied Customers
Experience: Managing Director at Pollinate Group LLC

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Engineer and electronic enthusiast for more than 12 years.

227 satisfied customers

I am here to help you!

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Louie

Louie

Technician

4,476 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Russell H.

Russell H.

Service Tech

4,171 satisfied customers

8+ years of professional experience

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,242 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

Greg A.

Greg A.

Engineer

1,213 satisfied customers

Engineer / Consultant

< Previous | Next >

Related Consumer Electronics Questions
I had just asked about my Model 2101 RCA cordless phones,
I had just asked about my Model 2101 RCA cordless phones, one of which quit working. Where can I get a new battery for it? … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,213 satisfied customers
I have a Sony model No. ICF-C1PJ AM/FM clock radio. The
I have a Sony model No. ICF-C1PJ AM/FM clock radio. The serial # is(###) ###-#### I can't make any of the controls work. The face says 4:17 p.m. and also "-5" which I think is Pacific Time Zone. What … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,171 satisfied customers
I have a Sony DVD/CD drive (drx-840u). The door has stopped
I have a Sony DVD/CD drive (drx-840u). The door has stopped opening. Is there anything I can do? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
I have a sentry safe with electric combo i opened the safe
i have a sentry safe with electric combo i opened the safe then closed it saw the battery was low changed the batteries now the safe doenst open. changed them again still not opening I hear something … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,171 satisfied customers
My. My DMR-BW850 recorder has stopped tuning to HD channels.
Hi *****: What's the make/model of your device? How old is it?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,212 satisfied customers
I have a Rotel Tape Deck RD850 which I now want to connect
Hi Pearl. I have a Rotel Tape Deck RD850 which I now want to connect to a new Amp. Unfortunately there is no place for the older (circular) plug that the Rotel has, the input needs to be RCA plugs. Is… read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
85 satisfied customers
Getting message on 3 tv's. "Somethings not quite right". I
Getting message on 3 tv's. "Somethings not quite right". I checked connections still no programs and control is not working. What now. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,651 satisfied customers
I can hear on my phone but they can not hear me. About three
I can hear on my phone but they can not hear me JA: How old is the phone? Customer: about three years JA: How long has this been going on? What troubleshooting have you tried? Customer: about three da… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,212 satisfied customers
Putting code in and receiving e code.? It doesn't open.
Putting code in and receiving e code. ? JA: What confuses you? Customer: It doesn't open. JA: Just to clarify, have you double-checked the code? And what is the exact make and model of your machine? C… read more
Josh
Josh
It Support Specialist
Associate Degree
5,127 satisfied customers
I need another phone for a KXTG787. 3 yrs. I dropped int in
I need another phone for a KXTG787 JA: How old is the phone? Customer: 3 yrs JA: How long has this been going on? What troubleshooting have you tried? Customer: I dropped int in the TUB!! JA: Anything… read more
Louie
Louie
Technician
Associate Degree
4,476 satisfied customers
I have a Panasonic 6.0 taking caller id telephone answering
I have a Panasonic 6.0 taking caller id telephone answering machine. I do not know how to retreive recorded messages when out. Thank you for those directions! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,212 satisfied customers
My son gave me his Sony headphones because he purchased some
I am Stan, My son gave me his Sony headphones because he purchased some other head phones. These head phones I have look new, but do not marry with my blu tooth device. Can you guide me on how the headphones work with my android? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,212 satisfied customers
I have Panasonic home hand sets three - changed carriers and
I have Panasonic home hand sets three - changed carriers and for voice mail I have to dial *98 and old system was *298 - how do I remove *298? … read more
Nathan
Nathan
Engineer
26,489 satisfied customers
Cannot make or receive calls - message says no link to base.
cannot make or receive calls - message says no link to base … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,212 satisfied customers
I am not receiving my e-mails. The 4th and 5th lights' on
I am not receiving my e-mails. The 4th and 5th lights' on the black box - forgotten what you call it! are flashing. I've unplugged and replugged the computer, but still can't get e-mails. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,212 satisfied customers
Tv will play no picture. 3 years samsang. None today
Tv will play no picture JA: What's the make/model of your device? How old is it? Customer: 3 years samsang JA: How long has this been going on? What troubleshooting have you tried? Customer: None toda… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,672 satisfied customers
What is the name of the deer camera that takes pics of the
What is the name of the deer camera that takes pics of the deer and sends the pictures to your phone? Is there a charge to get the app to get pics?… read more
Josh
Josh
It Support Specialist
Associate Degree
5,127 satisfied customers
I have model KX-TGD533W. I purchased this in June 2017. Now
I have model KX-TGD533W. I purchased this in June 2017. Now when the phone rings and I pick it up and push talk the phone cutsoff. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,212 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x