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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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My VS240 is not permitting the display of slide shows or

Customer Question

My VS240 is not permitting the display of slide shows or animations. My computer moves through the slides and animations, but the projector simply freezes on one frame. Is there a setting or mode on the projector that addresses this problem? Thanks!
P.S. The connection between the computer and projector is via a USB cable.
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  chester298 replied 1 year ago.

Hi and welcome to Justanswer.

May I know what is the file format of the image on your slide show?

Customer: replied 1 year ago.
Photoshop CC, Apple iCloud version
Expert:  chester298 replied 1 year ago.

Have you try to lower the resolution of your image?