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Michael, Technician
Category: Consumer Electronics
Satisfied Customers: 9565
Experience:  Over 25 years experience in the field of electronics repair, TV, VCR and computer repair.
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My VivoSmart will not display when tapped 2 times. It is

Customer Question

My VivoSmart will not display when tapped 2 times. It is still counting steps and alarm vibration works too, but I cannot see the time, or even a battery when charging. Is there a fix for this I can do from home?
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Michael replied 1 year ago.

Hi I'm sorry to hear that. How old is your Garmin Vivo?

Also when did this first happen?

Thank you

Tech Michael

Customer: replied 1 year ago.
I have had it for 3 weeks and it stopped last night after I synced it with my laptop.
Expert:  Michael replied 1 year ago.

Hi thanks you for that.

This one is defective that means the system has a serious problem with the processor or RAM Random Access Mem.

You will need to exchange that one and you can as it is still fully covered and you should be able to simply exchange that where you purchased it ;-)

In any case, I will stick with you until this is complete.

Please rate kindly thus far, it won't cost you anything to rate my service to you kindly,

Then you can reach me by simply replying to this message anytime.

Thank you and have a nice day!

Tech Michael