How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 38507
Experience:  Over 20 years fixing Electronically devices
Type Your Consumer Electronics Question Here...
Richard is online now
A new question is answered every 9 seconds

I have had my Bose wave radio since 2001...acouple months

Customer Question

I have had my Bose wave radio since 2001...acouple months ago, some water was found on top, sitting on the system, as rain leaked through my bedroom roof...not a lot, very minimal, so I dried it; turned it over (no water dripped out, leaving me to believe a lot of water did NOT get into the system), but sense then it is dead :-(
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Richard replied 1 year ago.

Hi there and welcome

What exactly happens when you try to turn it on? Is there any power being shown at all?

Customer: replied 1 year ago.
power comes on, but nothing else happens
Expert:  Richard replied 1 year ago.


Tell me if your able to do the following please

On the remote, press and hold Alarm Setup (Menu) until "-SETUP MENU-" is displayed
Press Tune/MP3 > ten times until "RESET ALL- NO" is displayed
Press Time – or Time + to change "RESET ALL- NO" to "RESET ALL- YES." "PRESET 3 TO CONFIRM" will appear on the display
Press Presets 3 to confirm. When the reset is complete, "RESET COMPLETE" is displayed. The setup menu will automatically exit after 10 seconds

Then tell me if it starts or even if these steps can be done please.