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Michael, Technician
Category: Consumer Electronics
Satisfied Customers: 9564
Experience:  Over 25 years experience in the field of electronics repair, TV, VCR and computer repair.
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The ribbon in my Evolis Primacy card reader keeps sticking

Customer Question

The ribbon in my Evolis Primacy card reader keeps sticking to the card and getting stuck inside the machine then breaking. Is there something wrong with the machine or the ribbon?
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Michael replied 1 year ago.

Hi Im sorry to heart that.

Usually this is just a bad ribbon. I would clean all the contact surfaces no the character block, print head but the guides, then try a brand new ribbon, this should fix this problem. Its pretty common on these sometimes they get a bit of lube oil on those surfaces, then it would also be on the old tape do don't use that one again ;-)

Let me know if this fixes the problem or if we need to go further?

In any case, I will stick with you until this is complete.

Please rate kindly thus far, it won't cost you anything to rate my service to you kindly,

Then you can reach me by simply replying to this message anytime.

Thank you and have a nice day!

Tech Michael

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