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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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Help. I've tried and tried to sign up. Over a three day

Customer Question

Help. I've tried and tried to sign up for Kindle. Over a three day period I think I might have entered two or three different passwords. I thought I had signed up for one three dollar book plus one free one, but nothing has shown up my Kindle.
--Cassie Neumann
P.S. I have an account that I used to buy various items. Why won't that work?
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What kindle device are you using? Are you certain it is connected to wifi and registered to the same amazon account as you had been using previously?