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Rusty, Customer Service
Category: Consumer Electronics
Satisfied Customers: 5883
Experience:  Over 20 years electronics experience. How may I help you today?
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I bought a nuvi 3597LM about 6 weeks ago and its working

Customer Question

I bought a nuvi 3597LM about 6 weeks ago and its working fine other than I seem to have lost the usb cable for up dates ( I was house moving and its been misplaced or lost).
So the tech at BEST BUY told me those cables are custom for each unit and it can't be replaced. Is this true? or do yuou have any suggestions? Bob
Submitted: 1 year ago.
Category: Consumer Electronics
Customer: replied 1 year ago.
were talking about updating the software.
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Rusty replied 1 year ago.

Hello, my name is Rusty. Each cable isn't different for each model, I disagree with the Best Buy guy. It is illegal to manufacture a new cable for each new model. However, there are groups of models, this cable does both power and updates, click here.