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Purchased Shure Microflex MX392 w/ attached XLR. When we…

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Purchased Shure Microflex MX392 w/...
Purchased Shure Microflex MX392 w/ attached XLR. When we plugged it in to our XLR port, the green light did not come on. It did not work. Any ideas of what to check or test? Thank you.
Submitted: 2 years ago.Category: Consumer Electronics
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Answered in 14 minutes by:
10/23/2015
Electronics Technician: Louie, Technician replied 2 years ago
Louie
Louie, Technician
Category: Consumer Electronics
Satisfied Customers: 13,430
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, is the "...XLR port..." also able to provide phantom power?

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Customer reply replied 2 years ago
I'm not sure. How would I check that? We have regular microphones plugged into that XLR port working fine.
Electronics Technician: Louie, Technician replied 2 years ago

What is the model number of the device/equipment that has the "...XLR port..." please?

Does it have any markings/label that say "PHANTOM POWER" or "+48V" or "PP" or a term to such effect?

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