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Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 18093
Experience:  Over 16 years of experience installing and repairing electronics.
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My garmin vivoactive is frozen at the language prompt. It

Customer Question

My garmin vivoactive is frozen at the language prompt. It will not let me go any where. Forwards or back. Help please!
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Pete replied 1 year ago.

Hi there,

Connect the Vivoactive to the charger and hold down power/light button until device restarts.

Let me know if it then responds ok for you.

Customer: replied 1 year ago.
Nope. Already tried that. It turns on right back to the same screen.