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Aric, Technician
Category: Consumer Electronics
Satisfied Customers: 44454
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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Have a new Sony BluRay unit and cannot access Youtube.

Customer Question

Have a new Sony BluRay unit and cannot access Youtube. Wireless connection appears correct.
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Aric replied 1 year ago.

Hello and sorry you're having problems. Offhand, Youtube has announced they will no longer support the "Google" APPS on certain Sony products and this is an ongoing phase out that is occurring currently. We have no way of knowing if your specific model number has been affected at this time. However, to determine that this is the problem- I need to know if OTHER apps on the Blu Ray player are working as they should?

Expert:  Aric replied 1 year ago.

Let me know when you can see my reply please.