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Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 38580
Experience:  Over 20 years fixing Electronically devices
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I am using a Squeezebox duet, and the remote is failing to

Customer Question

Hi, my name is***** am using a Squeezebox duet, and the remote is failing to find the player. I have an account, the information seems to be correct, but the display on my iphone remains the same: "Scanning for Players." This is the case even when I turn the phone off and then back on.
Submitted: 2 years ago.
Category: Consumer Electronics
Expert:  Richard replied 2 years ago.

Hi there and welcome Donald

Can you hold the home and power buttons on the iPhone until you see the Apple Logo, then release.

Let the phone restart and tell me if it now finds it please.