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Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 17931
Experience:  Over 16 years of experience installing and repairing electronics.
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Snaplab reports ribbon broken and or paper jam. Neither was

Customer Question

Snaplab reports ribbon broken and or paper jam. Neither was found. Any help available?
Submitted: 2 years ago.
Category: Consumer Electronics
Expert:  Pete replied 2 years ago.

Hi there,

This can happen if the sensors are dirty.

An accumulation of paper dust is usually the culprit.

Try removing as many parts of the machine as you can, then use compressed air and/or a vacuum cleaner to clean it out.

Rebuild the machine and try operating it again.

Let me know if successful?