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Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 17621
Experience:  Over 16 years of experience installing and repairing electronics.
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I have a wrist golf GPS system; not raeding distances

Customer Question

I have a wrist golf GPS system; not raeding distances properly esp after T-shot; went to Dicks with no satisfaction ; they told me to contact you; I am very ; unhappy will you exchange it for a new one?? model is theApproach S3 which is about 2-3 months old; Dicks was not very helpful
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Pete replied 1 year ago.

Hi there!

If the watch is faulty and still under warranty then you can return it to Garmin for exchange:

STEP 1: Contact Garmin Technical Support to receive an RMA number.
Call or e-mail Garmin Technical Support Specialists to describe the problem you are experiencing and request a Return Material Authorization (RMA) tracking number. You will need to provide the unit's serial number (if applicable), your return shipping address, and a daytime telephone number.

Phone: 1 800 235 822

STEP 2: Ship the unit, along with the RMA number, to Garmin.
Once you have received the RMA number, securely package the unit and ship it (insured) to the following address:

Garmin Australasia
30 Clay Place
RMA Number: (insert your RMA number here - see above)
Eastern Creek, NSW 2766