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Michael Hannigan
Michael Hannigan, Engineer
Category: Consumer Electronics
Satisfied Customers: 11697
Experience:  25+ Years Experience in Field. Master Certified Electronics Tech and Technical Consultant
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We have Sony M2000 SN0217516 transcribers. We just purchased

Customer Question

We have Sony M2000 SN0217516 transcribers.
We just purchased 2 used Sony M570V microcasette-coorders, serial numbers (###) ###-####and 367995
We are unable to transcribe dictation from the recorders through the transcribers. Why?
If you can't assist, can you direct us to someone who can?
Thank you for your help.
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Michael Hannigan replied 1 year ago.

Hello. My name is***** can help you with your question.

The transcribers that you have are compatible only with the M 2000 cassette recorders that are included with them when you purchase the transcribers. There is functionality on the M 2000 cassette recorder that does not exist on other cassette recorders and is required for the operation of the recorder with the transcription machines. If you want to replace the cassette recorders a came with the transcribers, you would have to replace them with the same model recorder.